Customer care: warranty, spare parts, and component purchasing

Airbus Helicopters in the U.S.

Documents and forms

Download and access resources that assist you in purchasing spare parts, renting components, and understanding product warranty policies and the claims process. These materials include catalogs, guides, and other documents providing essential information to facilitate these processes.

Warranty

Learn more about our products warranty policies and claims process by downloading the documents below. 

Policies & claims

Airbus Helicopters warranty guide

Maintenance, Malfunction/ Information report

Airbus Helicopters warranty guide

Maintenance, Malfunction/ Information report

Standard conditions of Sale

Download and preview the resources you need for purchasing spare parts and renting components. 

Our policies

General Sale conditions

Tool rental terms and conditions

General Sale conditions

Tool rental terms and conditions