Airbus values

Customer focus is deeply embedded into our mindset, driving us to deliver on time, on cost and on quality. We partner with our customers to satisfy their needs and deliver benefits through valuable and sustainable solutions. 

We understand that each of us has an impact on customer relations through the work we do, which is why we always act with integrity and to the highest professional standards. 

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We work with integrity, choosing to speak up when our principles for ethical conduct are not respected. Our zero tolerance on unethical and non-compliant actions enables us to move forward with positivity and care. We act as ambassadors for the company, representing the integrity of Airbus even when we are outside work. 

The Airbus Ethics and Compliance programme seeks to ensure that the company business practices not only conform to applicable laws, regulations and principles, but remains above all ethical standard benchmarks.

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Respect guides us in our daily interactions. We respect each other, our customers and our products. We focus on building trust through transparent and honest communications. We create inclusive working environments, where all employees are listened to and valued for their individuality. 

We treat each other, and all our stakeholders, in the same considerate way that we would wish to be treated ourselves.

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We value and encourage creativity. We recognise that creativity exists in many forms, with ideas brimming at every level, from “shoot for the moon” ambitions, right down to our daily work. Creativity can often mean simply looking at things in a different way and our collaborative culture allows us to build on ideas and continually improve the work that we do. 

We make sure that everyone at Airbus has the time, space and tools to progress ideas with imagination and passion. We are always ready to act with courage, challenging our ideas and learning from our processes when we need to go back to the drawing board. 

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We strive to maintain and build on our standards, proving and cementing our reputation for reliability. We each feel responsible for the collective success and progress of our global team and take accountability for our actions and outputs. We are dependable and can be trusted to ensure the safety and success of our products. 

We take pride in our work, ensuring the service and products we deliver are exceptional and completely reliable. 

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We understand that there is power in individuals, but believe there is a much greater power in collaboration and teamwork. We seek to create engaging and inclusive workplaces, where everyone has the freedom to speak up and listen to each other with an open mind. 

Our unifying statement of We Are One is embraced at every level of our global community, enabling faster decision-making, less bureaucracy, greater collaboration and increased efficiency. With an employed workforce of more than 150,000 people, teamwork is vital to making us a global leader in aeronautics and space.

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