Boosting growth strategy of Services by Airbus in Asia Pacific

Sepang Aircraft Engineering (SAE), an MRO centre based in Kuala Lumpur, Malaysia, partially owned by Airbus since 2011, has become a fully owned Airbus subsidiary, following the acquisition by Airbus of its remaining shares. 

With this acquisition, SAE becomes an integral part of the Airbus Customer Services network and is set to represent a key element of Services by Airbus’ growth strategy in the dynamic Asia Pacific market. 

Since its creation in 2007, SAE has established a strong reputation in the MRO market for on-time and reliable service,” said Laurent Martinez, Head of Services by Airbus. “Our ambition is for SAE to be a leading MRO in the region by becoming an innovation flagship for servicing Airbus commercial aircraft.”  

As recently as September 2017, SAE celebrated the opening of a second hangar to deal with increasing demand. The MRO now has a combined floor area of some 50,000 square metres. The first hangar can accommodate up to six single-aisle aircraft or two widebody aircraft, while the second hangar can accommodate two A320 aircraft at any time for major maintenance checks. It also features Malaysia’s first eco-friendly closed-door dedicated paint bay, as well as state-of-the-art workshops for the repair and overhaul of a wide range of aircraft components, including hydraulic and pneumatic systems. 

In addition to its commercial aircraft activities, SAE provides spare parts and technical support services to the Royal Malaysian Air Force’s fleet of A400M military airlifters. The facility also houses a major regional inventory of spare parts for Airbus single-aisle and wide-body aircraft for airlines that have selected the Airbus Flight Hour Services (FHS) total support package for their fleets.              

SAE employs some 500 people. Its customers include the AirAsia Group, Cebu Pacific, Indigo, Jetstar Asia, Scoot, Malindo Air, MASWings, and VietJet Air. 

Apart from SAE, Airbus Customer Services already has a strong footprint in the region – particularly in Singapore, Thailand and Malaysia. In Singapore, Airbus’ Customer Services Asia Pacific base includes: FHS-TSP; Flight Ops Support; the Airbus Asia Training Centre (AATC) joint venture with Singapore Airlines; HMS Services MRO joint venture with SIAEC; and the regional Service Centre for Airbus spare parts subsidiary Satair Group. Meanwhile in Thailand, Bangkok, Airbus hosts Asia Pacific Airbus Flight Operation Services. In Malaysia, customers benefit from the Airbus Malaysia Customer Services for Engineering Support, FHS Customer Order Desk and FHS Supplier Management – located in Kuala Lumpur.

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Sean Lee

AIRBUS | Asia-Pacific

Martin Fendt

Trade & Technical Press Specialist - Airbus Commercial Aircraft