Contacts

Airbus Helicopters in Canada

Airbus Helicopters in Canada

Corporate

Dwayne Charette President & Chief Operating Officer  (905) 871-7772
Adam Mataya Director, Human Resources and Health & Safety  (905) 871-7772
Andrew Vilkas Chief Financial Officer  (905) 871-7772

Sales & Marketing

Wayne Woytkiw Regional Sales Manager Western Canada  (604) 362-8614
Jason Moir Regional Sales Manager Eastern Canada  (514) 891-0815
Richard Morris Director, Government Programs  (289) 321-0644
Alison Ivan AIRBUS | Helicopters  (905) 994-2921

Customer Support

Warranty, spares, R&O, optional equipment

Customer Support
1-800-267-4999

Western Canada: support.western.ahca@airbus.com
Eastern Canada: support.eastern.ahca@airbus.com
International/Intercompany: support.international.ahca@airbus.com

Spares After-Hours AOG Support
1-800-267-4999 Option 1

Ross Johnson Director Support & Services  (905) 994-2912 Toll Free: x 672912
Julia Castro-Rodrigues Supervisor, Customer Support  (905) 994- 2910 - Toll Free: 1-800-267-4999 x 672910

Western Canada Customer Support

Adam Everett Customer Support Manager Western Canada  (905) 994-2904 Toll Free: 1-800-267-4999 x 672904
Naomi Barber Customer Support Representative Western Canada  (905) 994-2902 Toll Free: 1-800-267-4999 x 672902
Deidre Patterson Customer Support Representative Western Canada  (905) 994-2968 Toll Free: 1-800-267-4999 x 672968
Monte N Shivaharan Customer Support Representative Western Canada  (905) 994-2991 Toll Free: 1-800-267-4999 x 672991
Sherrie DeVinney Customer Support Representative Western Canada  (905) 994-2991 Toll Free: 1-800-267-4999 x 672991
Lindsay Kelley Customer Support Representative USA & International  (905) 994-2952 Toll Free: 1-800-267-4999 x 672952

Eastern Canada Customer Support

Christian Albornoz Customer Support Manager Eastern Canada  (905) 994-2974 - Toll Free: 1-800-267-4999 x 672974
Karen Fitzpatrick Customer Support Representative Eastern Canada  (905) 994-2930 - Toll Free: 1-800-267-4999 x 672930
Saheed Olooto Customer Support Representative Eastern Canada  (905) 994-2919 - Toll Free: 1-800-267-4999 x 672919

Technical Support

Technical Support  1-800-267-4999
Blair Auld Supervisor, Technical Support Ontario  (905) 994 2918
Fred Pinat Technical Support Expert Western Canada  (236) 558-7979 - Toll Free:
Jarrod Creally Technical Support Expert Western Canada  (778) 475-1899 - Toll Free:
Thorsten Carlsen Technical Support Expert Central Canada  (780) 705-2530 - Toll Free:
Dan Desilets Technical Support Expert Central Canada  (368) 882-2004
Brad Morgan Technical Representative, Avionics Ontario  (905) 994 2977
Rod Tupala Technical Representative Ontario  (905) 994-2988
Andre Guay Technical Representative Quebec & Maritimes  (514) 240-7642

Technical Publications & Airbus World Support

Orion, AirbusWorld, TIPI

Caren Stewart Technical Publications Representative & Fleet Administrator  (905) 994-2969 Toll Free: 1-800-267-4999 x 672969

Training

Training information  ( 972) 641-3498
  • Airbus Helicopters Training Academy North America

    Airbus Helicopters Training Academy

    Airbus Helicopters Training Academy provides a range of services in North America.

Human Resources

Career opportunities  https://www.airbus.com/en/careers/life-at-airbus/working-here/working-at-airbus…

Finance

Accounts Receivable  (905) 871-7772
Accounts Payable  (905) 871-7772

AOG SUPPORT: 1-800-267-4999

In case of an aircraft on ground (AOG), Airbus Customer Support teams provide spare parts and technical support 24 hours a day, 7 days a week, 365 days a year.

During business hours, please contact your dedicated Airbus Customer Support Region or Technical Support team directly.

Spare parts:
Eastern Canada: support.eastern.ahca@airbus.com
Monday to Friday (except holidays) - 7h:30am-4pm ET

Western Canada: support.western.ahca@airbus.com
Monday to Friday (except holidays) - 10h30am-7pm ET

International/Intercompany: support.international.ahca@airbus.com
Monday to Friday (except holidays) - 8h30am-5pm ET

Technical Support (all regions)
list.tech.support.ahca@airbus.com

For after-hours AOG support, please contact our team by telephone at 1-800-267-4999 to reach our dedicated after-hours team.

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