Airbus Supplier Tools
Enabling our suppliers to deliver better
Tools to support your partnership
In this page, you will find all details explaining the various tools, their usage and their benefits. You will also get information on how to request for access to the tools and the contact for support. In addition, you will find videos tutorials to help you.
AirSupply
A collaborative hub for ordering and invoicing management, AirSupply is a single supply chain solution for direct procurement shared by the main European aerospace companies within the BoostAeroSpace hub.
What is AirSupply?
AirSupply
AirSupply is the Aerospace & Defence Collaboration solution offering following services for direct ordering suppliers
- AirSupply Supplychain: Collaboration with suppliers on end-to-end supplychain harmonized processes (Forecast / PO / ASN / GR / Invoice P2P / VMI)
- AirSupply Quality: Enhance suppliers collaboration on quality topics (Notification Of Escape, Concession for material suppliers, PPS-9S)
How does it help?
AirSupply
The AirSupply collaborative hub helps manufacturers and suppliers to gain visibility, as well as ensure control and integration for critical business processes.
This common secured platform for European aerospace and defence industry players results from the BoostAeroSpace cooperation led by Airbus, Dassault Aviation, Safran and Thales. It provides:
- One solution for the aerospace community connecting original equipment manufacturers (OEMs) and suppliers
- Standardized supply chain collaboration processes and shared formats for data exchange
- One platform for a single supply chain process collaboration via the internet (Software-as-a-Service provided by SupplyOn, with worldwide service).
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Register to AirSupply
Companies not already using AirSupply for Airbus, should contact their Airbus Procurement focal point (buyer, ordering officer, etc.) to request connection access.
Click n'Buy
Click n’Buy is a digital solution that unifies the way Airbus employees manage the Source-to-Order process of indirect goods and services across all Airbus divisions.
The Click n'Buy tool is composed of Click n’Order & Click n’Source.
Contacts for support
Click n’Buy
Contact Click n’Buy support for any issue with the application, such as:
- Question about a purchase order
- General technical problems
Telephone: +33 (0)1 76 21 72 09
Email: support.clicknbuy@airbus.com
Important notice: The Airbus support agent will create a ticket to record and work on the request. The ticket number should be retained to track the request status and receive optimal support.
Click n'Order
Click n'Buy
Click n’Order is the indirect procurement solution to manage goods and services. It allows you to directly manage purchase orders and service activities, and collaborate with the Airbus community via the Coupa Supplier Portal (CSP) – a free-of-charge and user-friendly supplier portal.
How to access Click n'Order?
Click n'Order
- If you already use the Coupa Supplier Portal for other customers, you will receive an invite from the CSP to register for an Airbus account. Afterwards, you will have the option to request Coupa to merge your CSP accounts.
- For suppliers not using the Coupa Supplier Portal, you will receive an initial invite from the CSP to register for an Airbus account. You can manage all additional CSP accounts by yourself, as described above.
Please do not create yourself an account in the COUPA Portal before receiving an invitation.
Access our training manual below.
Click n'Order catalogue content management for suppliers
Video tutorials
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Supplier Portal -Registration and Set-Up
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How to invite a colleague to the Coupa Supplier Portal
Contacts for Click n’Buy & Coupa Supplier Portal support
Contacts: Customer Care
For questions related to invoice payment status, please refer to the purchase order you received: the email address of the accounts payable in charge is provided within the purchase order information.
For questions or requirements on catalog management, please contact: catalogue.clicknbuy@airbus.com
For questions related to automatic invoice integration (Taulia/epdf) please refer to https://www.airbus.com/en/be-an-airbus-supplier/e-invoicing or contact e-invoicing.suppliers@airbus.com
Contacts: Customer Care
Click n'Order
For topics other than the above, please contact Airbus Click n’Buy support team:
- Question about a purchase order
- General technical problems
Telephone: +33 (0) 1 76 21 72 09
Email: support.clicknbuy@airbus.com
Important notice: The Airbus support agent will create a ticket to record and work on the request. The ticket number should be retained to track the request status and receive optimal support.
Click n'Source
Click n'Buy
The indirect procurement solution to answer Calls For Tenders for goods and services and exchange with the Airbus community anytime.
More information
Click n'Source
What is Click n'Source?
Click n’Source is the Airbus sourcing solution that will keep you up-to-date on sourcing events you will be involved in. You will have access to key details and deadlines that will enable you to answer calls for tenders. You will also be able to exchange with the Airbus Community.
How to access Click n'Source?
If you are invited to a sourcing event, you will receive an email with all useful information to get access to the sourcing event.
Access out training manual below.
Contacts for Click n’Buy support
For any issue with the application, please contact Airbus Customer Care:
Telephone: +33 1 76 21 72 09
Email: support.clicknbuy@airbus.com
Important notice: The Airbus support agent will create a ticket to record and work on the request. The ticket number should be retained to track the request status and receive optimal support.
e-Invoicing
A global solution to manage compliant invoices, for indirect/direct procurement goods and services.
Airbus is embracing its invoicing digital transformation. In collaboration with Taulia & SupplyOn e-invoicing solution, we are moving towards a global solution to manage compliant invoices, for indirect/direct procurement goods and services. This is an integral part of Airbus’ overall sustainability strategy.
Our focus
e-Invoicing
A major focus of this sustainability strategy is reducing the CO2 emissions of our aircraft, as well as our industrial environmental footprint at sites worldwide and throughout our supply chain. Hence with these new tools Airbus aims to reduce its environmental impact by targeting zero paper invoices.
At Airbus, we strongly believe a successful business is a responsible business. This is why Airbus will now prioritise standardised invoicing processes covering all the acquisition channels and on-time payment by reducing invoice processing and approval times.
At Airbus, we believe business integrity is non-negotiable. This is why Airbus will now prioritise improved invoice compliance based on country specific regulations.
The benefits
e-Invoicing
- On-time payment
- Compliance with national legislation guaranteed & tax clearance model
- 24/7 visibility into invoice and payment status
- All digital invoicing formats accepted
- ePDF
- Portal Submission
- Machine to machine (EDI)
- Reduction of invoice processing time from the invoice posting until the payment
Invoice Submission Process
e-Invoicing
The graph below illustrates a part of the procure-to-pay process, from the invoice submission (using the e-invoicing supplier portals) until the invoice payment
Airbus supplier onboarding team will invite you to join one of the supplier portals & will advise you the best invoicing channel according to your invoice volume.
Any additional questions? Please contact us at e-invoicing.suppliers@airbus.com
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e-Invoicing useful links
For more information about the enrollment process and portal, please visit the dedicated supplier portal webpages:
ePROC Next Generation
Global solution to manage flying parts procurement sourcing, contract and supplier management.
As part of its digitalisation, Airbus provides its teams and suppliers with a tool that ensures business continuity and facilitates exchanges between the various stakeholders.
Airbus’ Direct Procurement (Flying Parts) solution is a shared, single strategic space for buyers and suppliers across all Airbus entities to perform all aspects of Calls-for-Tender (CFT) – from the identification of potential suppliers to the selection of successful parties.
The ePROC Next Generation allows buyers and suppliers to exchange requirements and proposals online throughout the bid process. Data can be exchanged between the parties via the web in a secure, structured and controlled way.
The benefits
- New interface for enhanced user experience
- Single entry point for suppliers’ information and documents
- Secured online solution for data exchange between buyers and suppliers
The process
ePROC Next Generation
1. Invitation to Call-for-Tender: The supplier receives an email with a link to participate in the Call-for Tender event and connect to the Airbus Direct Procurement Solution with their registration details.
2. Prerequisites: Once the supplier has been registered in the solution, they can join the event content page and click on "Verify prerequisites". The supplier must accept the general conditions and provide some documents depending on the Airbus division. In order to access the rest of the content, the buyer must accept and validate the prerequisites, and the supplier will receive an email notification to continue the process.
3. Submit the response: The supplier can now access the rest of the event content by clicking on "Submit a response" on the left. The supplier can complete all the questions and provide all the needed information. Once all mandatory information is completed, the supplier can click on "Submit the response".
4. Supplier selection and bidder notification: Once the supplier selection phase is done, the buyer performs the bidder notification. The supplier receives either the award letter or the non selection notification letter.
5. Contract and negotiation process: If the supplier is awarded, the contract and negotiation process begins. All the actions to perform are described in the email notifications.
How to register?
ePROC Next Generation
The buyer makes a supplier registration request and invites the suppliers to a call-for-tender project. The suppliers will then receive an email notification to create their account and provide some information that will be verified by Airbus.
Once approved, the suppliers will be able to participate in sourcing events and will access the Airbus Direct Procurement Solution through ePROC Next Generation.
All registered suppliers can access all procurement tools through the Airbus Partner Portal, following prior registration.
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Further Assistance
For any support, please contact the Customer Care:
FR +33 1 57 32 48 05
DE +49 30 31 17 40 44
EN +44 2 035 64 96 90
ES +34 93 620 78 56
