Contact us

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Please report your problem to the following e-mail address: erecruiting@airbus.com. Airbus handles a large volume of job openings at any time, along with many forms/applications, so please be very specific in your trouble report.

I am looking for a job or an internship

We have created a comprehensive “Careers” section of the website, which contains information on current Airbus employment opportunities at all levels. Please take a few minutes to review the section career.

For all questions related to the operation and maintenance of Airbus Commercial Aircraft, we ask our operators, customers and industry colleagues to use the privileged channels that are available to them through our Airbus offices worldwide.

Furthermore, Airbus has established a global network of resident customer support managers. Their role is to facilitate customers’ access to the entire range of support services available and ensure customers’ needs are met.

To find out how to contact your nearest Airbus representative, go to the Technical support & services page of aircraft.airbus.com.

Airbus Helicopters has developed extensive resources to support its operators and maintainers around the world. Please visit the services section of the Airbus.com website where you will find links to technical support (with contact numbers and e-mail address for Airbus HCare [24-hour hotline], and a link for technical publications via the Keycopter portal).

For Airbus commercial aircraft, information covering the full range of services is provided on the dedicated “Airbus Services” website, including core services aircraft availability, flight operations and in-flight experience: https://aircraft.airbus.com/en

To contact the services team, use the form on this page.

Please click on the Media section (upper right in main navigation). Then on Galleries/Photo Gallery or /Video Gallery where you need to agree to our disclaimer. All photos you access from here are downloadable and can be used in the frame as per described in our Disclaimer. You can use the Search or browse by division to find the photo you are looking for. You can use the Search or browse by division or media to find the video you are looking for. If you are a media professional you can use the Broadcast room ( only TV-stations professional format).

Due to the large volume of requests we receive from the public, Airbus is not able to send give-away items. However, may we suggest that you visit Airbus’ on-line boutique to purchase Airbus-branded materials, including scale models, stickers, posters, magnets, pins, badge holders, pens, binoculars, T-shirts, caps, jackets, sweaters, umbrellas and other products. 

Airbus does not encourage contacts on such commercial issues via its website. Should you wish to clearly identify yourself as a potential purchaser and send us an overview of your business plan to establish an airline operation, a member of Airbus’ Customer Affairs team may contact you upon its review. Send details to: asset.management@airbus.com. 

As we receive a very large number of e-mails with new ideas, we unfortunately are unable to respond individually. However, Airbus encourages potential new suppliers – including those with ideas to propose – to consider registering through the centralised ePROC sourcing tool: https://eprocstrategic.airbus-group.com. Also, please review the following page: http://www.airbus.com/be-an-airbus-supplier.html.

May we suggest you contact the Airbus Media Relations team? The contacts for all Airbus businesses are available media@airbus.com

While we encourage academic research, we cannot offer individual assistance to students due to the very high volume of requests. May I suggest that you review the various press releases, stories, etc. on the Airbus.com website using the "Search" function and appropriate keywords, which will yield many results that we hope will be useful to you. We wish you the best on your project!

Looking for Airbus Aircraft 3D views?

3-D view drawings of Airbus aircraft are available and are accurate to within 10 centimetres. These are accessible via the airport operations page of Airbus.com

Airbus has a Ethics and Compliance Programme to ensure Airbus’ business practices conform to applicable laws, regulations and ethical business principles, as well as contribute to a culture of integrity. Additional information on our programme is available here: https://www.airbus.com/en/sustainability/enabling-prosperity/integrity-and-compliance

Airbus maintains a dedicated system to receive alerts called the Airbus OpenLine. If you would like to report a concern, please visit airbusopenline.com and click "Make a report". The Airbus Openline is available to employees and third parties.

Airbus seeks to ensure respect for human rights throughout its business, operations and supply chain. Information on our commitment to international human rights standards & principles, our Supplier Code of Conduct and our Human Rights Policy Statement by Airbus CEO Guillaume Faury is available here: https://www.airbus.com/en/sustainability/valuing-people/human-rights